- Observations, feelings, needs, and requests: how to apply the four-step process of Nonviolent Communication to every dialogue we engage in
- Overcoming the blocks to compassion—and opening to our natural desire to enrich the lives of those around us
- How to use empathy to safely confront anger, fear, and other powerful emotions
Here is a definitive audio training workshop on Marshall Rosenberg's proven methods for "resolving the unresolvable" through Nonviolent Communication.